If you are facing an issue and got an error code when making a purchase, please kindly refer to the list below to see some possible codes along with suggestions for the next steps to take or try:
|Error Code||Description||Steps to Take|
Error code 213 means that the transaction is expired. It could be because of:
Please kindly restart your device and try to make a purchase again if you didn't get charged.
But if you already made a payment or got charged, please kindly contact us here and attach your payment proof. So that we could help you to check it on our system.
|Error 225||This means that you have attempted to make a purchase using a payment channel that is not yet activated.||Please try your purchase again using a different payment channel.|
|Error 227||This means that you have attempted to make a purchase using a price point that is not yet active in Coda's system.||Please try your purchase again using a different price point.|
|Error 309||This means that the IP address from which you initiated a purchase is blocked.||Please try to restart the phone if you are using mobile data or restart your modem if you are using WiFi.|