This means that there was an error caused by the payment channel while completing your transaction. But don't worry: we will have a record of your transaction and help to fix the problem. Please contact us through this form and provide the following information:
1. Phone Number used for the transaction: (if available)
2. Merchant name:
3. Order Date & Time:
4. Order Amount:
5. Payment Proof: (Receipt screenshot)
We apologize for any inconvenience.